Returns & Refunds

REFUNDS

For most items, in the unlikely event that your product is defective, you may return it to us for a refund or exchange within 30 days of receiving your order.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging.

RETURNS

Once your return has been received and inspected, we will send you an email to confirm that we have received your returned item. We will also notify you whether your refund has been approved or rejected.

If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

DELAYED OR MISSING REFUNDS

If you have not received your refund yet, please check your bank account again first.

Then contact your credit card company, as it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted to your account.

If you have completed all of these steps and still have not received your refund, please contact us via chat or email at kontakt@lokalmarknad.se.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us using our contact form.

RETURN SHIPPING

Please contact us at kontakt@lokalmarknad.se to initiate a return. We will provide you with instructions by email regarding where to send your item for return.